Blue Tees Golf, a rising eCommerce company, was facing the classic dilemma of wanting to improve operational efficiency while also saving costs.

 

Founder Drew Koehler had begun to hear more and more from fellow business owners who were utilizing outsourced labor to great success and knew he needed to learn more. His peers shared with him that in a fully remote world, the difference between a US based employee vs an employee overseas was greatly reduced.

 

As the visionary leader for a rapidly growing startup he knew that he could not remain competitive and grow if he was overspending by tens of thousands a month on payroll. Remaining competitive and satisfying his investors required finding the right outsourcing partner.

 

After clicking on a google ad for “overseas outsourcing”, he stumbled Outsource Otter, the market leading Employer of Record (EOR) service provider that specializes in helping businesses hire overseas talent while eliminating the HR-related burden and liability.

 

After a few initial calls with the Outsource Otter team, Drew sent over an initial job description and let the team get to work sourcing candidates. There was no risk and no cost to see what they could bring in – why not give them a shot.

 

Outsource Otter's recruitment process was efficient and straightforward, with candidates available for Drew’s review within 24 hours of Blue Tees Golf's request.

 

To save Drew time, Outsource Otter recorded short 5 minute recorded zoom interviews with each eligible candidate for him to review. He was impressed by the short video interviews and loved that he could quickly get a feel for the available talent without committing the time to a full Zoom interview.

 

From these videos he selected his three initial favorites, set up formal zoom interviews, and ultimately ended up bringing on his two favorites out of the Philippines. The contract received from Outsource Otter was simple, straightforward, and easily passed muster from his skilled Director of HR who was initially hesitant about the initiative.

 

Per Drew “The results have been nothing short of spectacular. This effort resulted in a total savings of over $15,553/month which is money directly in my pocket I can use to invest in other important areas of the business.” Drew was thrilled with the quality of service provided by Outsource Otter, which allowed him to redirect the saved money to other areas of his business, giving him a competitive advantage in the market.

 

Aside from the cost savings, Drew appreciated the world-class experience Outsource Otter provided. The EOR service provider managed all HR functions, including onboarding and employee benefits, relieving Drew of any additional workload. The professional and highly skilled staff hired from India and the Philipines through Outsource Otter improved the overall customer experience, which is critical for any eCommerce business. Drew couldn't be happier with the level of service he received from Outsource Otter, saying, "Outsource Otter's professionalism and quality of service allowed me to focus on growing my business, while they took care of the rest."